Superior
co-browse
for

Remote interactions made crystal clear. ​​See your apps running on your customer’s screen.

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Enterprise

Cobrowse solutions for global enterprises

  • Solutions-oriented

    Each client has a unique view of Cobrowse, and how it fits into existing workflows.

  • Cloud, self-hosted, and on-premise

    Run your own instance of Cobrowse across AWS, Azure, GCP, or fully on-premise.

  • Data security & privacy

    ISO 27001 certified, GDPR, CCPA, and HIPAA compliant.

Developer Resources

Built for developers, by developers

Self-service

Low-friction developer access to the entire platform.

Simple and flexible

Powerful platform SDKs for Web, Mobile, and Desktop

Developer guide

Customize the interface, or completely overhaul the Agent UI

How is Cobrowse different?

  •  
  • Platforms
  • Platforms
  • Platforms
  • Platforms
  • Platforms
  • Platforms
  • Other solutions
  • Most vendors support website co-browsing only
  • WebRTC-only solutions cannot provide data masking, annotation, or remote control
  • Limited, if any, recording ability
  • Hit or miss
  • If supported at all, typically screenshare only and require 20MB+ SDKs, or rely only on ReplayKit
  • Not available, or requires legacy tooling and a hassle to runs
  • Full support for Web, Android, iOS, React Native, Xamarin, Windows, and MacOS
  • Data masking, annotation, and remote control supported across both Web and Mobile
  • Full video recordings and audit logs available for every session
  • Designed for out-of-box integrations, or embed it directly into your own products
  • All features supported on Android & iOS, and highly optimized Mobile SDKs (iOS 0.6 MB, Android 0.3 MB)
  • Docker-based microservice architecture can be self-hosted across AWS, Azure, GCP, or fully on-premise

Product

The most feature-rich Cobrowse, supported on all platforms . Enable the features
you need, and deliver the UX to match your brand.

  • Real time screen share

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • Redaction

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • Highlighting

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • Animation

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • 3rd Party Content

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • Remote Control

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • Session Recording

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • Agent Present Mode

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • Audit Logs

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

  • Cross Domain

    Enable sharing of third-party content including PDFs, payment gateways, and even the customer's entire device.

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Built for Integration

1

Pre-built integrations for Genesys, Salesforce, Zendesk, Intercom, and Freshdesk

2

Private “feature-as-a-service” OEM integrations with several leading private CRMs and CX platforms

3

Integrate co-browse into your own products with our best-in-class developer APIs